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Tirerack Tips and Review
Using Your Coupon Codes on Tire Rack
When Tire Rack has coupon codes, they are very easy to use. Once you are done adding items to your cart, go to your online shopping cart, verify you have all the products you want, and click Begin Checkout.
Select your shipping method and click Proceed to Checkout.
On page 2, you'll find the option to log in using your TireRack.com account, creating a TireRack.com account, or processing your order without an online account. Choose your appropriate option.
Enter your billing address and contact information. Select your shipping option and click Continue.
Next, you'll find yourself on page 3, or the payment page. Stroll down quite a bit and look below your billing and shipping addresses.
You will see a section called Gift Certificate. To the right of "Enter Certificate Number," copy and paste your coupon code into the box and click Apply.
You will then see your order update with the discount included.
Type in the rest of your payment information and click Place Order. Voila! You're done using your TireRack coupons.
Review of Tire Rack
For drivers looking for the perfect tire or wheel and having it shipped to them without leaving the comforts of their home, Tire Rack's online website is indispensable. With dozens of brands and an easy to use interface, Tire Rack's webpage allows for seamless ordering for wheels and tires that will arrive at your house in a matter of days.
Tire Rack bills itself as the ultimate performance tire and wheel specialist. It was founded in 1979 in Indianapolis, Indiana, where it gained local notoriety before expanding nationwide three years later. Its main business during the 1980s was brought in through Autoweek classifieds, automobile magazine advertisements, and "customer-direct showrooms." In 1996, Tire Rack created TireRack.com, taking the company's tire and wheel expertise to the Internet in order to reach more and more customers.
TireRack.com boasts a loyal following among a large section of its customers who swear by its selection of offerings but Tire Rack also has some detractors who say TireRack.com is not for them. In our examination of Tire Rack, we will look at Tire Rack's key features, pricing, shipping, and customer support for its online buying experience.
Key Features
Tire Rack offers a selection of more than two dozen brands of tires and wheels. Some are traditional American mainstays, like Bridgestone, Firestone, and Goodyear. Tire Rack also offers more obscure brands like those from the Italian manufacturer Pirelli and the Japanese companies Sumitomo and Yokohama. Surely, if you have special wheel and tire needs, Tire Rack can accommodate you.
All products sold on Tire Rack are assured to be of the highest quality and meet high standards for durability and safety. Tire Rack also offers advice from its tire and wheel experts, who are required to spend 80 hours a year in the classroom or in field testing. These Tire Rack specialists are incredible tools when choosing the specific product to order.
Pricing
Tire Rack sells tires and wheels at an unbelievable discount compared to brick and mortar businesses. Because Tire Rack does business through its website, it can offer many different brands and sizes for cheap due to the lower overhead costs and because manufacturers trust them with a bigger selection. Tire Rack buying its inventory on the cheap will reap you dividends, as you can usually find almost any tire for cheap. It's not unheard of to pay less than $1,000 for a whole tire and wheel package!
While the price on the tires and wheels may be awesome, the extra costs of buying from Tire Rack are not. Tire Rack will try to sell you warranty or different kinds of protection for your purchase, like road hazard protection. These up-sells will cost you an arm and a leg compared with those from traditional car service stores and centers. Most customers of Tire Rack will recommend that you not spend your money on these plans. Additionally, shipping costs can get inexorably high and has caught quite a few shoppers off guard, so be sure to check your total order cost, including shipping, before buying from Tire Rack.
Customer Support
One area where Tire Rack's online service, like other Internet companies, is lacking is in customer support. During the process from ordering to payment to shipping to you, many things could go wrong and you may have no recourse in Tire Rack's eyes.
There are quite a number of Tire Rack customers who are dissatisfied over how Tire Rack handles returns or disputes over shipping. Some claimed that their orders were lost during shipping and ended up with neither their tires nor their money back. Others said that their packages were damaged during shipping but Tire Rack did not take responsibility for this.
While Tire Rack freely offers advice over which brands and types of tires and wheels to buy, some disappointed customers felt duped when Tire Rack's recommendations did not turn out well and they were not able to get a response out of customer service. Others were disenchanted when they felt their orders were low-quality products and Tire Rack did nothing to ameliorate the situation.
Shipping
Tire Rack has distribution centers in six states: Connecticut, Delaware, Georgia, Louisiana, Indiana, and Nevada. As you'll notice, these centers are spread out all over the country, guaranteeing that all parts of the country are covered and no one particular region will suffer from a long shipping time.
An added on bonus for ordering from Tire Rack is that the company will ship to whichever location you desire. That means that if you need for a service center or garage to install your tires and wheels, Tire Rack can send your package directly to them. If you select a Tire & Wheel Package, your order will come shipped with the tires and wheels already installed.
Summary
While Tire Rack's selection and prices knock competitors out of the water, its Achilles heel is its customer service department. Most purchases will be hassle-free and without dilemma, but there is a possibility that you will have to deal with frustrating customer service. If you feel this is worth the risk, use Tire Rack coupons today to save on your next order of tires and wheels.